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Lenovo Committed Service Maintenance Agreement ServicePac On-Site Repair - Extended service agreement

Lenovo Committed Service Maintenance Agreement ServicePac On-Site Repair - Extended service agreement
Lenovo Committed Service Maintenance Agreement ServicePac On-Site Repair - Extended service agreement
Lenovo Committed Service Maintenance Agreement ServicePac On-Site Repair, Extended service agreement, parts and labour, 2 years, on-site, 24x7, response time: 24 h
388,00
MSRP: 428,00
You save: 40,00
Excludes VAT, Plus 5,00 EUR postage and packaging Other costs if applicable
Available
Delivery time approx. 1-3 days
Description - Lenovo Committed Service Maintenance Agreement ServicePac On-Site Repair - Extended service agreement
    Repair is performed at customer site. If the machine cannot be fixed with the help of IBM remote support, the repair activity is performed by an IBM representative at the customer's site. Screening refers to the initial remote problem determination (PD) or problem source identification (PSI) activity on a customer's service request that is performed by technical support personnel. Typically this is the first technical activity performed after the service request has been entered into the call management system and the customer has been entitled. Call screening results in the creation of the initial action plan to resolve the service request.

    Technical data - Lenovo Committed Service Maintenance Agreement ServicePac On-Site Repair - Extended service agreement

    General

    Service Included Parts and labour
    Location On-site
    Full Contract Period 2 years
    Response Time 24 hours
    Repair Time (committed time)
    Service Availability 24 hours a day / 7 days a week

    Details

    Service & Support Extended service agreement - parts and labour - 2 years - on-site - response time: 24 h - availability: 24 hours a day / Monday-Sunday
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    All prices quoted are subject to VAT.
    Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, and Xeon Inside are trademarks of the Intel Corporation or its subsidiaries in the USA or other countries.
    Graphics and technical data can differ from the original.The product description is decisive for the scope of goods.